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e-business

e-business customer service online system

PPD have recently launched their newly designed bespoke e-business customer service online system. The system represents a significant investment by PPD aimed at improving the service offered to its customers. As the needs of our customers changed the need for an online operating system became essential to meet with the changing demands of business. This system is used by all of PPD's warehousing and fulfilment customers. THe benefits of our system are listed below.

  • Customer friendly site design and navigation
  • Ordering instructions are clearly outlined
  • Upload images of your stock so it can viewed at the click of a mouse
  • View your stock 24-7
  • Place orders 24-7
  • All orders are confirmed electronically
  • Our extensive network of UK carriers offer a range of services from standard 2-3 day deliveries for parcels and pallets, right up to same day deliveries should the need arise!
  • Complete follow through process for your fulfilment including online tracking and electronic conformation
  • Highly secure site offering unique logins for as many contacts as you want
  • Lower handling costs by sharing resources

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